FTCE Professional Education Practice Exam

Which element of body language shows a listener's engagement?

1. Arms crossed

2. Looking away frequently

3. Nodding and maintaining eye contact

4. Fidgeting in the seat

The correct answer is: Nodding and maintaining eye contact

Nodding and maintaining eye contact are powerful indicators of a listener's engagement. When a listener nods, it not only signifies understanding and agreement but also encourages the speaker to continue, indicating a level of active participation in the conversation. Maintaining eye contact shows that the listener is focused and attentive, which reinforces the connection between the speaker and the listener. This combination of nonverbal cues fosters an interactive communication environment where both parties feel valued and understood. In contrast, crossed arms, looking away frequently, and fidgeting can convey disinterest or discomfort, which can detract from effective communication.